Luxury candles occasionally require light maintenance. To ensure your candle burns properly, please take care of it. Here are a few tips and answers to questions you might have about your candle. We hope you find them helpful. If you have any further concerns, please feel free to contact us.
WET SPOTS or AIR POCKETS
Wax in a glass as it heats then cools may adhere and release from the glass container in which it is poured. This will create a visual illusion of a bubble in the candle. This does not affect the performance of the candle. It may disappear or reappear if the temperature of the candle’s environment changes.
SWEATING or BLEEDING
A humid or warm environment can sometimes cause the fragrance oils to sweat out of the wax. It will appear as beads of liquid on top of the candle. This does not affect the performance of the candle. It may be lit even if “sweating”. If the environment changes they will disappear back into the wax.
NATURAL COLOR VARIATIONS
We choose to keep our wax free of synthetic colored dyes. Since we do not color our wax you may see some natural discoloration at times. Some of our oils will have a natural color to them which will tint the candle wax. The fragrance oils in our candles occasionally react with the wax to create a darker hue to the wax. Heated wax from burning a candle will sometimes darken the wax. This does not affect the performance of the candle.
When a 100% soy candle is exposed to temperatures below 70 degrees, it may develop micro cracks in the wax. The cracks do not affect the performance of the candle and will disappear after the candle is lit. When the candle is warmed back up to 70 degrees and above, the cracks usually disappear. The colder the temperature, the more likely the candle will be subjected to deeper sized cracks.
For the first use, burn the candle a minimum of 2-3 hours. This will melt the wax to the edge of the glass. Our candles are designed to burn all the way to the edges. This will allow for maximum use of the wax in each candle.
TRIMMING YOUR WICKS
Keep the wick trimmed to 5-8 mm or ¼ inch before every use. This is true for any candle. Use a wick trimmer or pinch off the extra wick before lighting.